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edd200sx
Aspiring Contributor
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Message 11 of 17

Re: total complete shambles

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@DavidM just to be clearer David the guy that came out Wednesday said he was not 

from tsg I did ask where he was from and he didn't tell me. But he still adjusted the aerial anyway?

so I have to wonder how professional tsg actually is. 

 

 I do have his number if you need it I can pm it over

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edd200sx
Aspiring Contributor
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Message 12 of 17

Re: total complete shambles

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@DavidMi'm sorry but your response via pm is unacceptable.

 

I did not employ tsg to install aerials you did so why do i have to run around sorting out claims for damage and hopeless installs? passing the buck at its finest.

 

 

I will get a quote for the repairs and forward it to bt who are going to have to process the complaint properly and reclaim

and costs from TSG themselves.

 

I am not dealing with TSG i PAID bt not TSG so i suggest you look into this again.

 

if sky hadnt just lost eurosport you'd already have a cancelled service on your hands.

 

 

 

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Distinguished Sage
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Message 13 of 17

Re: total complete shambles

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sky has not lost Eurosport
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edd200sx
Aspiring Contributor
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Message 14 of 17

Re: total complete shambles

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Distinguished Sage
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Message 15 of 17

Re: total complete shambles

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It is still being discussed not actual fact yet
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edd200sx
Aspiring Contributor
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Message 16 of 17

Re: total complete shambles

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Anyway besides that I'm wondering why I have to arrange with tsg repairs for damage caused by

tsg who you contracted to carry out the works? 

 

Tsg are are so bad they deny who they are even when they are stood in front of you, what on earth is that about? 

 

that is really bad so I'm currently talking to a solicitor about my options as I don't agree with 

what bt have suggested or the bad service flaky responses etc

 

I'm waiting for the ombudsman to get back to me also. 

 

It like asking ford ford for a new car and them saying can't do it because 

you need to speak to our suppliers to finish it.

 

 

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Moderator
Moderator
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Message 17 of 17

Re: total complete shambles

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Hi @edd200sx,

 

Thanks for taking my call today. I'm glad I was able to get this sorted for you, including the charges on the bill. Post back if you have any other problems and we'll be happy to help.

 

All the best

 

David

Community ModeratorDaveM
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