Why is it so difficult to get a straight answer as to how much the renewal of my complete BT package is going to cost me? I cannot talk to anyone online or send an email. I can look at the renewal of my Broadband but not alongside my landline and BT sport package. I am obviously not alone judging by comments on here. I have had so many problems phoning BT in the past that I am loath to spend my time at the end of a phone for hours. I would like to compare complete packages in my own time. Most firms have increased their online communication during the Covid epidemic and lockdown but not BT., why?
