Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Sky will deal with the transfer, however if you are still in contract with any of your BT services, or have not completed the minimum 12 month term for the BT YouView box, then you will be charged cancellation fees once Sky inform BT that they are taking over your service.
You will also lose any BT email addresses, and any files stored on BT Cloud.