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tattsandy
Beginner
217 Views
Message 1 of 4

xbox

hi i signed up for super fiber and bt sport after seeing your advertisement on tv and online for a free xbox s,could you please tell me when you are sending me the xbox please or i will be getting intouch with trading standards

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3 REPLIES 3
DavidM
Moderator
Moderator
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Message 2 of 4

Re: xbox

Hi tattsandy and welcome.

Can you confirm what date you placed the order and what date you were activated?

Cheers

David

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tattsandy
Beginner
184 Views
Message 3 of 4

Re: xbox

hi david placed the order the begining of febuary and went live the 24 of febuary,i have now paid 2 months subscription upto now ,i understand that the email that i needed to claim the xbox from the bt shop should have been sent to me after 14 to 28 days but never got it

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NeilO
Moderator
Moderator
174 Views
Message 4 of 4

Re: xbox

@tattsandy I've sent you a private message so you can get in touch with the moderation team. We're really busy at the moment so it will take us a longer than we would like before we reply but we will get back to you. 

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