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Broadband Connections & Broadband extras from BT
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ADSL/Copper Broadband Speed/Connection Issues

Connection or speed problems over ADSL broadband (Broadband over copper)? This is the place to post your questions for the community to offer support.
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BT Infinity Speed/Connection Issues

Connection or speed problems over Infinity broadband (Broadband over fibre)? This is the place to post your questions for the community to offer support.
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Broadband Extras from BT

This is the place to post if you have questions or problems with: BT Cloud, Broadband Anywhere, BT Wi-Fi, BT Smart Talk, Desktop Help, Net Protect or Parental Controls. Perhaps you would like to share your experiences so please post here
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Connected Devices & Other Broadband Discussions

This is the place to ask questions, offer advice or maybe just share your experience on wireless connections, PC Setup, hardware issues, Home Hub setup or any other miscellaneous tech questions.
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Ask the experts Q&A

From time to time we will hold question and answer threads on certain BT products and services whereby your question will be answered by product experts. You cannot create a thread on this board, only reply. Keep an eye on our announcement section as when we run one of these events we will let everyone know
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Announcements

Hello and welcome to the BTCare Community Forums!
This is where customers help other customers get the most out of their BT products and services. Before you participate, please read our Community Guidelines.

Check online for broadband service problems in your area - If you have a broadband issue, there could be a temporary problem at your local exchange affecting your area. Our broadband service status page has updated info.

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