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Aves
Beginner
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Message 1 of 2

Accessing BT cloud after leaving bt

I have cancelled my BT broadband and am now unable to access BT cloud to download my photos. I am within the time period to download so am at a loss to understand. I have tried to resolve the issue via chat many times but the technical people I apparently need to speak to never call back! Feeling v frustrated

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Moderator
Moderator
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Message 2 of 2

Re: Accessing BT cloud after leaving bt

Hi @Aves Sorry you are not able to access the cloud service. When you called did you speak with the Cloud Helpdesk on 0800 500 3114? If not then give them a call. 

Post back and let me know.
Cheers
John 


Community ModeratorJohnC
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