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Mamkat
Beginner
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Message 1 of 5

Allowed websites. Can not remove

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Like other users I cannot remove websites from my allowed list. Multiple attempts are acknowledged by an e mail but remain on my allowed list. I have tried web chat and to get through to the parental controls team without success.  

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4 REPLIES 4
Moderator
Moderator
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Message 2 of 5

Re: Allowed websites. Can not remove

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Hi Mamkat,

Welcome to the Community and thanks for taking the time to post.

Sorry to hear you are having problems removing websites from your allowed list with Parental Controls. 

I've sent you a Private Message with details on how you can get in contact with the mod team so that we can take a look into this for you.

Thanks

Matt

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Moderator
Moderator
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Message 3 of 5

Re: Allowed websites. Can not remove

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Hi @Mamkat I called earlier; sorry I missed you. I wanted to check if you have been able to test the Parental Controls since my message on the 31st. Please would you check and let me know if the fault has been fixed or not.

Cheers
JohnC2 

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Mamkat
Beginner
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Message 4 of 5

Re: Allowed websites. Can not remove

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Hi John 

apologies for delayed response. 
Yes, my problem is now solved. All allowed websites have been removed as requested. 

many thanks for sorting this. 

 

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Moderator
Moderator
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Message 5 of 5

Re: Allowed websites. Can not remove

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Hi @Mamkat That's great I'm glad it's sorted, @JohnC2 is off today but I'll make sure he gets your message.

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