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capitol1952
Aspiring Contributor
293 Views
Message 31 of 53

Re: Anyone 500GB cloud upgrade yet?

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Problem solved, now showing 100GB on both website and app. Thanks to the mods for your help and I hope you other guys get it sorted soon.

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dastro490
Beginner
288 Views
Message 32 of 53

Re: Anyone 500GB cloud upgrade yet?

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The problem is solved for me too. Now showing as 500Gb limit on the website and the app.

 

Thanks to the Mods for their help.

 

Ian.

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AlanClutt
Aspiring Contributor
283 Views
Message 33 of 53

Re: Anyone 500GB cloud upgrade yet?

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Just checked mine aswell, showing as 500GB online and app.

 

Alan.

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Moderator
Moderator
350 Views
Message 34 of 53

Re: Anyone 500GB cloud upgrade yet?

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Great result guys.

 

Thanks all for letting us know it's sorted Smiley Very Happy

 

Cheers

 

David

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cmwb
Aspiring Contributor
432 Views
Message 35 of 53

Re: BT Cloud 500GB ?

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Hi,

My storage is still at 5Gb and should have gone upto 100Gb, help please mods ?

Regards
Colin
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Moderator
Moderator
429 Views
Message 36 of 53

Re: BT Cloud 500GB ?

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Hi @cmwb,

 

Thanks for posting. Can you please send over your details and I'll check this for you? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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cdturri
Aspiring Contributor
345 Views
Message 37 of 53

Re: Anyone 500GB cloud upgrade yet?

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Hi,

 

Mine is still not upgraded. I have send DavidM a private message.

 

Thanks!

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tenbyboy
Aspiring Contributor
309 Views
Message 38 of 53

Re: Anyone 500GB cloud upgrade yet?

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Just to confirm mine is now sorted to - thanks for the help guys 🙂

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Moderator
Moderator
307 Views
Message 39 of 53

Re: Anyone 500GB cloud upgrade yet?

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Hi @cdturri sorry your Cloud storage has not updated yet. 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

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cdturri
Aspiring Contributor
269 Views
Message 40 of 53

Re: Anyone 500GB cloud upgrade yet?

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Hi John, I have sent the details already (yesterday) but the issue is still not fixed. Any ideas?
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