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ClareAvery
Aspiring Contributor

on ‎06-03-2021 21h36

965 Views
Message 1 of 5

Apps

Our Apps have stopped loading, can anyone advise

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4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage

on ‎06-03-2021 21h59

953 Views
Message 2 of 5

Re: Apps

On what - phone, tablet iPad?

what have you tried?



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ClareAvery
Aspiring Contributor

on ‎06-03-2021 23h06

939 Views
Message 3 of 5

Re: Apps

On our TV 

 

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NeilO
Moderator
Moderator

on ‎07-03-2021 9h29

903 Views
Message 4 of 5

Re: Apps

Hi @ClareAvery I'm sorry to see you're having problems with your BT TV apps. Are you getting any error messages? 

Thanks

Neil

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NigelB72
Guru

on ‎07-03-2021 10h03

893 Views
Message 5 of 5

Re: Apps

@ClareAvery try a power cycle first by switching the box off for 30 seconds using the switch on the back and then back on again

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