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BT App on Iphone 15 pro

I've just received my Hybrid connect broadband kit and I am trying to set it up. I have downloaded the BT app from the app store, but every time I try and get the BT app to work on my Iphone 15 using the 4 digit pin number, it gives me an error code Error : 41 and sends me back to the app store.
Any idea how I get past this please?

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