Has anybody had an issue with seeing their account on the app. I've been trying for a week and it keep getting there is a problem and they are trying to resolve it. I want to go into block scam numbers on my landline.
Solved! Go to Solution.
No problem with app, but good luck with trying to block scammers. The only way to block them is with a call blocking phone where un-whitelisted numbers have to announce themselves.
Hi @Angela1966 there is a known problem with the app at the moment and we hope to have it fixed in a couple of days, I'm sorry about the inconvenience caused. In the meantime, if you log in to the MyBT website in a browser you'll be able to manage the call protect there.
Thank you , have logged in on PC and done it, it's just more convenient on the app. Hope its resolved soon.