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NigelBarlow
Newbie
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Message 1 of 4

BT CLOUD creating folders for photos uploaded from i pad

I am unable to set up folders for photographs that I have uploaded from my i-pad either using the i-pad app or by accessing the programme thru chrome.

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Moderator
Moderator
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Message 2 of 4

Re: BT CLOUD creating folders for photos uploaded from i pad

Hi NigelBarlow,

 

Welcome to the forum and thanks for posting. Are you getting any error messages? Can you upload to the cloud using a laptop / pc? Give us as much detail as possible and I’m sure we’ll be able to help.

 

Cheers

 

David

 

 

Community ModeratorDaveM
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NigelBarlow
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Message 3 of 4

Re: BT CLOUD creating folders for photos uploaded from i pad

Yes I can upload from a laptop and when I go to web uploads I can create folders,but when I go into the uploaded from iPad section the option to set up folders doesn't work.
If I use the iPad app,then I cannot create folders for any of the devices
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Moderator-Retired
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Message 4 of 4

Re: BT CLOUD creating folders for photos uploaded from i pad

Hi NigelBarlow

 

Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.

Thx

Craig

BTCare Community Mod

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