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edxw
Aspiring Contributor
167 Views
Message 1 of 4

BT CLOUD not updating

Working fine until yesterday, now it fails to sync and backup.  Have been on to Cloud web site and tried to upload a file but it fails when it's almost reached the end of the file.  Anyone else having problems?

3 REPLIES 3
smc78
Contributor
141 Views
Message 2 of 4

Re: BT CLOUD not updating

I am having issues. It was working fine in Monday but last night it wasn't.

It won't do anything, won't sync etc.....I normally have it set to keep me logged in so all that has been happening since last night is it just keeps signing me in every minute! 😕

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edxw
Aspiring Contributor
135 Views
Message 3 of 4

Re: BT CLOUD not updating

After my post, I sought help via BT Live Chat . They rang back on my landline and transferred me to BT Cloud Help*.  A service issue was raised and (fingers crossed!) it seems be working now.

* I cant see any way to contact BT Cloud Help direct

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smc78
Contributor
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Message 4 of 4

Re: BT CLOUD not updating

Glad yours is sorted. Mine is still not working.

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