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BT Cloud 24.4.12 connection problems

My BT Cloud connection has been hanging while trying to connect.  The log shows the following error messages, amongst many.  Has anyone else encountered this?

Many thanks,

 

2024-07-09 09:01:31.545 +01:00 [WRN] The class Sncr.Cloud.UI.Views.SystrayIconView property ViewModel is a POCO type and won't send change notifications, WhenAny will only return a single value!, { SourceContext: "ReactiveUI.POCOObservableForProperty", AppName: "BT Cloud" }
2024-07-09 09:01:31.566 +01:00 [WRN] The class Sncr.Cloud.UI.Views.SystrayIconView property _systrayIcon is a POCO type and won't send change notifications, WhenAny will only return a single value!, { SourceContext: "ReactiveUI.POCOObservableForProperty", AppName: "BT Cloud" }
2024-07-09 09:01:31.631 +01:00 [DBG] Entering "Initialization", { SourceContext: "Sncr.Cloud.Model.Workflow.Abstract.StateAbstract`2[[Sncr.Cloud.Abstractions.States.AppStates, Sncr.Cloud.Abstractions, Version=24.4.12.0, Culture=neutral, PublicKeyToken=null],[Sncr.Cloud.Abstractions.States.AppTriggers, Sncr.Cloud.Abstractions, Version=24.4.12.0, Culture=neutral, PublicKeyToken=null]]", AppName: "BT Cloud" }
2024-07-09 09:01:31.636 +01:00 [INF] MigrateAuthSettingsToSecure Started, { SourceContext: "Sncr.Cloud.Model.Workflow.Data.SettingsManager", AppName: "BT Cloud" }
2024-07-09 09:01:31.646 +01:00 [INF] LoadConfigUrlsAsync https://conf.btpc.prod.cloud.synchronoss.net/snc-conf/snc-config, gb, 0, { SourceContext: "Sncr.Cloud.Net.Http.NetworkConfig", AppName: "BT Cloud" }
2024-07-09 09:01:31.683 +01:00 [DBG] Skipping adding Authorization for "https://conf.btpc.prod.cloud.synchronoss.net/snc-conf/snc-config/gb?version=0", { SourceContext: "Sncr.Cloud.Net.Auth.AuthorizedHttpHandler", AppName: "BT Cloud" }
2024-07-09 09:01:34.578 +01:00 [DBG] BackOff generated: 21382 ms, { SourceContext: "Sncr.Cloud.Core.Policies", AppName: "BT Cloud" }
2024-07-09 09:01:34.578 +01:00 [WRN] OnRetryAsync 1 times, "00:00:21.3820000", AsyncRetryPolicy-e7996351, { SourceContext: "Sncr.Cloud.Core.Policies", ExceptionDetail: [("HResult": -2146233088), ("Message": "ServiceException"), ("Source": "Sncr.Cloud.Net"), ("TargetSite": "Void MoveNext()"), ("InnerException": [("HResult": -2146232800), ("Message": "The SSL connection could not be established, see inner exception."), ("Source": "System.Net.Http"), ("TargetSite": "Void MoveNext()"), ("InnerException": [("Type": "System.IO.IOException"), ("HResult": -2146232800), ("Message": "Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host.."), ("Source": "System.Private.CoreLib"), ("TargetSite": "Void Throw()"), ("InnerException": [("Type": "System.Net.Sockets.SocketException"), ("HResult": -2147467259), ("Message": "An existing connection was forcibly closed by the remote host."), ("Source": null), ("SocketErrorCode": ConnectionReset), ("SocketErrorCodeMessage": "The connection was reset by the remote peer.")])]), ("StatusCode": null), ("Type": "System.Net.Http.HttpRequestException")]), ("ServiceError": [("Code": 0), ("Message": "Http request exception: "), ("AdditionalData": [("hresult": -2146232800)]), ("Service": HttpRequest), ("JsonError": [("Message": null), ("Code": -1), ("ETag": null), ("RepositoryETag": null), ("SyncStatus": null), ("HttpStatusCode": 0), ("OriginalString": null)]), ("RetryAfter": null), ("RawResponse": "")]), ("Type": "Sncr.CrossCutting.ServiceException")], AppName: "BT Cloud" }
Sncr.CrossCutting.ServiceException: ServiceException
---> System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.IO.IOException: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host..
---> System.Net.Sockets.SocketException (10054): An existing connection was forcibly closed by the remote host.

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