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sidda01
Newbie
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Message 1 of 2

BT Cloud - All files appearing in Trash

Without me doing anything, it seems that all my backed up files are now appearing in Trash as well appearing under the correct device.  Also, the app is reporting that I have 62GB in trash even though the files are freely able to view.  What is going on?

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Moderator
Moderator
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Message 2 of 2

Re: BT Cloud - All files appearing in Trash

Hi sidda01,

 

Welcome and thanks or posting. This doesn't sound right. I'll take a look for you. Drop me an email with your details. You'll get the 'contact us' link in my profile.

 

Cheers

 

David

 

Community ModeratorDaveM
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