cancel
Showing results for 
Search instead for 
Did you mean: 
Hoopybhoy
Newbie
189 Views
Message 1 of 2

BT Cloud Android App

My BT Cloud App will not load up my Albums where I store a lot of my photos. When I select Albums it does not load then gives me a not connected to Internet message even though I am fully connected. The Cloud app still works fine on Ipad or Windows. Any help?
0 Ratings
Reply
1 REPLY 1
Moderator
Moderator
173 Views
Message 2 of 2

Re: BT Cloud Android App

Hi @Hoopybhoy and welcome to the community.

Thanks for posting about the Cloud. I'm sorry you're having problems uploading your albums. Your best bet would be to contact the Cloud Helpdesk on 0800 500 3114. They're open 9am to 9pm Mon - Fri 9am to 6.30pm Sat and Sun. can you give them a shout and let me know how you get on?

Cheers

David

0 Ratings
Reply