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Fingers
Aspiring Contributor
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BT Cloud - Desktop client listing different folders to browser version

Hello

 

I am experiencing a problem with BT Cloud's desktop client listing different folders to the browser version (both executing on the same Windows7 PC with same account details).  BT Cloud application version 2.1.3764 58683eb bt_production.

 

The desktop client lists no backups of a new users home directory I have set up to backup (settings -> add folder -> c:/users/xxxx) whereas the browser version reports the directory, sub directory and files.

 

I have tried logging out of the destop client and back in, but the problem persists. 

 

Has anyone else experienced this and does anyone know if there is a way to correct?

 

Thank you

 

 

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