Today my BT App on my PC won't login into BT Cloud. I get a UN2 error and cannot get further. I can log into my account through a web browser, but the BT Cloud service does not appear in my control panel / account details. What gives?
Solved! Go to Solution.
Same here. BT Cloud came up with the log-in screen when I rebooted my machine today and won't accept my login details. I get a message something like "You don't appear to be eligible for BTCloud on that account.", which is strange as I have been using it for years. Like you, I logged into my BT Account and tried to access the BTCloud we page from there, only to get the UN2 error.
Update @ 14:22: I just checked again, to make sure that I was quoting the "not eligible" message correctly and BTCloud login now seems to work.
Aye, it's working again. The Web page for the bt cloud was down altogether '404' not found, so suspect the entire system was down.