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JackJones
Aspiring Contributor
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Message 1 of 2

BT Cloud Quota information says I have 0GB

In trying to clean up my BT Cloud I emptied all the files from my online cloud ready to start again.  Now when I look at my Quota Information it says my Quota is 0GB of which I am using 0GB (100%).

 

When I look at my BT account it says that I have 50GB of space provided.

 

It seems to me that BT Cloud is confused as to what I actually should have?

 

Could this be why my install is failing on my PC??

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Moderator
Moderator
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Message 2 of 2

Re: BT Cloud Quota information says I have 0GB

Hi JackJones,

Thanks for posting. Can you post a screen shot of the issue you’re seeing and we’ll take a look for you.

Cheers

David
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