cancel
Showing results for 
Search instead for 
Did you mean: 
JulesF
Beginner
268 Views
Message 1 of 2

BT Cloud Sync error

Hi, when I run my PC version of BT Cloud on the Sync tab I get a message saying "BT Cloud is still processing your previous selection.  This page will become active again when processing is complete".  This has been there for about 2 weeks now, all my local files are synced to BT Cloud so not sure how to get rid of this as there are new folders on my PC I want to add to sync up to the Cloud.

 

Anyone any idea?  I've tried logging off and on again but it makes no difference.

0 Ratings
Reply
1 REPLY 1
Moderator
Moderator
239 Views
Message 2 of 2

Re: BT Cloud Sync error

Hi @JulesF Welcome to the forum and thanks for posting. 

 

Sorry you didn't get an answer to your query. Call the Cloud Helpdesk on 0800 500 3114 and they will be able to help you.

 

Cheers

John

 

Community ModeratorJohnC
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply