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JulesF
Beginner
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Message 1 of 2

BT Cloud Sync error

Hi, when I run my PC version of BT Cloud on the Sync tab I get a message saying "BT Cloud is still processing your previous selection.  This page will become active again when processing is complete".  This has been there for about 2 weeks now, all my local files are synced to BT Cloud so not sure how to get rid of this as there are new folders on my PC I want to add to sync up to the Cloud.

 

Anyone any idea?  I've tried logging off and on again but it makes no difference.

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Moderator
Moderator
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Message 2 of 2

Re: BT Cloud Sync error

Hi @JulesF Welcome to the forum and thanks for posting. 

 

Sorry you didn't get an answer to your query. Call the Cloud Helpdesk on 0800 500 3114 and they will be able to help you.

 

Cheers

John

 

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