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fangio1954
Aspiring Contributor

on ‎09-01-2022 12h02

2,089 Views
Message 1 of 3

BT Cloud and Windows 11

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I updated to Windows 11 and now cannot see my BT Cloud files, I downloaded the latest version 21 8 9 but it will not run it flashes on the screen then vanishes. I get the cloud saying trying to connect to BT servers

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RTL
Contributor

on ‎10-01-2022 13h37

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Message 2 of 3

Re: BT Cloud and Windows 11

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@fangio1954   Well I am  running BT Cloud 21.8.9 on three Windows 11 machines --see this post.  I would try uninstalling it and then a reinstall. If that doesn't help, then I would suggest you contact the Cloud Help Desk.   There have been previous postings where users had "Trying to connect to BT Servers" but I don't know how they resolved it.  You could wait a while on the Forum for an answer--if you ever get one-- so get onto the Help Desk.  That's what they're there for!!

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fangio1954
Aspiring Contributor

on ‎11-01-2022 10h20

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Message 3 of 3

Re: BT Cloud and Windows 11

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Thx did as you suggested and it now functions.

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