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Scott4
Aspiring Contributor

on ‎03-07-2020 20h29

1,103 Views
Message 1 of 3

BT Cloud logging users out

I can't understand this, most competitive and generous storage space allocation I've yet to encounter as part of a package let down by a hideous user interface and other idiosyncrasies. 

Can you please make it so that the user doesn't experience automatic log out timeouts, this is very frustrating particularly when the user is in the process of uploading multiple files. Would someone please pass this request on to a BT engineer?    

 

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2 REPLIES 2
Fellwalker
Aspiring Expert

on ‎02-08-2020 11h24

998 Views
Message 2 of 3

Re: BT Cloud logging users out

It is a real pain in the neck and is the subject of this longer thread. I suggest you add to that one.

https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-keeps-logging-out/m-p/1933684 

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To err is human, but to really mess it up requires a computer
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kpturner
Aspiring Contributor

‎20-02-2023 13h18 - edited ‎20-02-2023 13h18

344 Views
Message 3 of 3

Re: BT Cloud logging users out

That has been archived so you can't add to it.

I find it astonishing that it is now Feb 2023 and the BT Cloud app still just randomly logs out (at least on a Macbook Pro)  for no apparent reason.  Totally useless and unreliable. 

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