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CarlAtkin
Beginner
826 Views
Message 1 of 4

BT Cloud login error - Error code UN2

Hi,

Anyone got a solution for the below.  Doesn't matter what device I use or if I use the app or web, I can't login to my bt cloud.  Any ideas greatly appreciated!Screenshot 2020-06-06 at 18.31.18.png

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3 REPLIES 3
DavidM
Moderator
Moderator
795 Views
Message 2 of 4

Re: BT Cloud login error - Error code UN2

Hi @CarlAtkin and welcome to the community.

Thanks for posting about your cloud issue. Sorry you're having problems. Do you have another BTID which might be causing the issue? Have you registered previously using the same details?

Cheers

David

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CarlAtkin
Beginner
791 Views
Message 3 of 4

Re: BT Cloud login error - Error code UN2

Hi David,

Thanks for getting back to me... only one bt id which I’ve had for years...

any ideas appreciated!

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Matt-S
Moderator-Retired
783 Views
Message 4 of 4

Re: BT Cloud login error - Error code UN2

@CarlAtkin,

I've sent you a Private Message with details on how you can get in contact with the mod team so we can take a look into this for you.

Thanks

Matt

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