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Adyc
Contributor
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Message 1 of 6

BT Cloud login problems

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I recieved a text saying I need to update my cloud software, tried to login, even reset my password so I know it is correct. Looking on here it seems it is a known problem, can anyone help please?

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5 REPLIES 5
Moderator
Moderator
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Message 2 of 6

Re: BT Cloud login problems

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Hi Adyc,

 

Did you manage to get logged into bt.com to do this yet?  If you need any assistance send me in your details and I'll be happy to help. You can find the contact the mods link by clicking on my username.

Thanks

Neil

Community ModeratorNeilO
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Adyc
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Message 3 of 6

Re: BT Cloud login problems

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Hi Neil O, you just tried to ring, I am free now if you could ring back, thanks.
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Adyc
Contributor
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Message 4 of 6

Re: BT Cloud login problems

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Hi,

 

I was away for the weekend and could not use my temporary log in, could you resend please and I will try again.

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Moderator
Moderator
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Message 5 of 6

Re: BT Cloud login problems

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Hi Adyc,

 

That's been resent for you now. Let me know if it works.

 

Thanks

Neil

Community ModeratorNeilO
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Adyc
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Message 6 of 6

Re: BT Cloud login problems

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Tried again but still no success.

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