My BT Cloud is saying it is 96% full when I only have a few mb of pics in it and I have 5gb of storage. Also the move to trash function has stopped working. There also appears to be no way of deleting folders. Pics or videos can only be deleted individually.
Thanks for posting. It looks like you have a number of problems with the Cloud but I'll be happy to help with this. Can you drop me over an email with your details? You'll get the contact the moderators link in my profile.