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Aspiring Expert
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Message 1 of 2

BT Cloud syncing

Hello. When I create a album on my iPhone it doesn’t appear on my iPad when using the dedicated apps. The photos appear just fine it’s just the newly created album that doesn’t appear. Is there something I should be activating or is this just a glitch? 

Thanks 

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Moderator
Moderator
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Message 2 of 2

Re: BT Cloud syncing

Hi @FC12 did you manage to get this sorted? I found the following guidance on the help page that may be relevant as it states it will take some time for your music to download to your device.

Keeping your music collection on BT Cloud

You can easily add your music library to BT Cloud from your PC or Mac. From there, you can listen to all your songs using the BT Cloud app. You can view music by album, artist, track or playlist. You can change the view using the icons at the bottom of the screen.

If you have a very large music collection then be aware that it will take some time for an index of your music library to download to your iOS device the first time you use it. This should only happen the first time you use it, so please be patient.

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