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mc1111uk
Newbie
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Message 1 of 2

BT Cloud trys to update software every day

I use BT Cloud.  Each day it tells me that I need to udate the software from 17.15.21.  I click on "Update BT Cloud". A typical Windows 10 yes or no message appears and I agree to update.  It visibly appears to be updateing and soon tells me it has done so.  the "you need to update" message dissapears.  And then the followng day the same happens.  This has gone on for months. 

 

So either it is not updating, or the there is no need as that version is the one its installing....or maybe you have other sggestions.

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Moderator
Moderator
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Message 2 of 2

Re: BT Cloud trys to update software every day

Hi @mc1111uk Sorry you keep getting this message every day.

Please contact the cloud helpdesk on 0800 500 3114 and they will be able to help you further with this issue.

Cheers
John

Community ModeratorJohnC
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