cancel
Showing results for 
Search instead for 
Did you mean: 
forumuser1
Aspiring Contributor
135 Views
Message 1 of 3

BT Cloud

I have two machines a Windows 10 PC and an Apple mac.  I've been using the cloud for months with no problem.  over the past few days whenever I try to log on to the BT Cloud with the mac I'm told that it appears my mac won't work with it "It doesn't look like you're eligible for BT Cloud on this BT.  My PC, on the other hand works as normal.

0 Ratings
Reply
2 REPLIES 2
Moderator
Moderator
107 Views
Message 2 of 3

Re: BT Cloud

@forumuser1 I'm sorry to see you're having problems accessing the BT Cloud on your Apple Mac. If you contact the Cloud helpdesk they'll be able to help. You can reach them on  0800 500 3114 Open 9am to 9pm Mon - Fri 9am to 6.30pm Sat and Sun.

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
forumuser1
Aspiring Contributor
101 Views
Message 3 of 3

Re: BT Cloud

Thanks. I’ll give them a ring. 

0 Ratings
Reply