cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
89 Views
Message 1 of 2

BT Cloud

Hi, Is it possible to still access my BT Cloud account even though I cancelled my broadband account 18 months ago? I still have an BT ID as I still have BT Sport. 

TIA

0 Ratings
Reply
1 REPLY 1
Highlighted
Distinguished Sage
Distinguished Sage
84 Views
Message 2 of 2

Re: BT Cloud

If you cancel your BT Broadband service you will have 30 days from the broadband cease date to retrieve your data from the BT Cloud. After 30 days, the data is permanently deleted from the BT servers.