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clouduser
Beginner

on ‎12-12-2020 9h36

872 Views
Message 1 of 3

BT Cloud

I accepted a BT Cloud software update about two weeks ago. It deleted the software from my Windows PC and has not worked since. I have tried uninstalling the BT Cloud client software and re-installing it but it still does not work. Have contacted the helpdesk but not received any help. Is anyone else experiencing this problem? Is there a fix?

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2 REPLIES 2
itsnotworking
Beginner

on ‎14-12-2020 10h23

821 Views
Message 2 of 3

Re: BT Cloud

I am having exactly the same problem. Relying on OneDrive at the moment but would like my extra layer of backup.

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Addy
Aspiring Expert

on ‎14-12-2020 10h31

816 Views
Message 3 of 3

Re: BT Cloud

HI,

There is an ever expanding thread on issues with the latest BT Cloud update for Windows which can be found here BT Cloud Won't Start . You are not the only one having problems!

Ade

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