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perryshere
Beginner
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Message 1 of 6

BT FON being unreliable once again.

I can see I'm far from the only person having trouble with this load of **bleep**, but if this doesn't fix up I'm leaving my BT contract.

Basically my broadband isn't at home because of technical issues, so I use FON for my desktop, guess what? It doesn't work. Its constantly limited, no matter what I do it stays the same. It doesn't open the sign in page or anything, just instantly limited.

anyone for an answer? Also, sorry if this is a wrong section.
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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: BT FON being unreliable once again.

The BTWifi-Fon is usually transmitted from a BT customers Homehub. When there are problems logging onto a signal that is being broadcast it is probably because the Homehub is needing to be re-set.

 

BT can not do this so unless you know where the signal is being broadcast from and feel you can approach the owner of the Homehub and ask him/her to reset it, there is nothing that can be done.

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Distinguished Guru
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Message 3 of 6

Re: BT FON being unreliable once again.

Is the FON you're connecting to actually your own Home Hub that hasn't got a connection to the internet?

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Distinguished Guru
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Message 4 of 6

Re: BT FON being unreliable once again.

The "owner"of the hub could have a line fault that is affecting the speed or causing cutoffs as mentioned unless you know who's hub you are connected to I am afraid not much can be done. They may even switch the hub off when they go to bed or even when they are not using the Internet.
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ryanbowden
Newbie
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Message 5 of 6

Re: BT FON being unreliable once again.

Just to add to this I'm also having probs with FON in my flat im in for too short of a time to sort having a phone line installed etc anyways been using fon here since december and was connected fine up until 2 weeks ago when the signal got stronger but then started going limited every 10 mins or so theres 2 new BT hubs close with full 5 bars but when I have the limited issues its says im connected to BT WIFI with FON 10 but it works perfectly when on BT WIFI with FON 5 7 or 11 sounds crazy as im in the same location that it connects to different numbers what ever they mean if anyone has a solution so i connect to anything but 10 id appreciate it

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Distinguished Guru
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Message 6 of 6

Re: BT FON being unreliable once again.

see my previous answer as well as gg30340s
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