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oldie68
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Message 1 of 7

BT Fon - Two questions - Map and Hotels

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There is a map of BTFon hotspots - as featured in a TV ad. Unfortunately, it always totally freezes up when I try to use it. I click the "set your profile" bit, and then enter a postcode. At which point nothing happens, and I can't even use the zoom feature to get where on the map I want to be.

 

Is this common, and is there anything I can do about it?

 

I was looking at some hotels the other night, and I notice that one or two advertise BT Openzone. In the small print, it mentions that they charge £10 a night (ok, 24 hours) to use it.

 

Could I use it by simply logging in, or would I have to pay the £10?

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Message 2 of 7

Re: BT Fon - Two questions - Map and Hotels

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@oldie68 wrote:

There is a map of BTFon hotspots - as featured in a TV ad. Unfortunately, it always totally freezes up when I try to use it. I click the "set your profile" bit, and then enter a postcode. At which point nothing happens, and I can't even use the zoom feature to get where on the map I want to be.

 

Is this common, and is there anything I can do about it?

 

I was looking at some hotels the other night, and I notice that one or two advertise BT Openzone. In the small print, it mentions that they charge £10 a night (ok, 24 hours) to use it.

 

Could I use it by simply logging in, or would I have to pay the £10?


Yes, I have noticed that. I use the BT FON app on my phone instead.

 

I don`t know whether its a browser issue on the website, as I use Firefox. It seems to work fine using Internet Explorer.

 

You do have to be careful with BT Openzone sites, as some are provided by other suppliers, and simply have a roaming agreement with BT Openzone.

 

You cannot use you BT Broadband login at those sites.

 

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oldie68
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Message 3 of 7

Re: BT Fon - Two questions - Map and Hotels

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Thanks Keith

 

I'm using Internet Explorer, and it'll work occasionally, maybe 1 time in 10.

 

I knew there was a reason that Openzone was different to Fon. I assume it would be the same at an airport.

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Message 4 of 7

Re: BT Fon - Two questions - Map and Hotels

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No, you can use Openzone at most places including airports, using your BT Broadband primary e-mail and password.

The same goes for BT FON.

 

The only exceptions are those sites run by roaming partners, where you would have to buy vouchers, or open an Openzone account.

They usually give a drop down list of their partners.

 

See https://www.bt.com/wifi/secure/index.do?s_cid=con_FURL_btfon

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oldie68
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Message 5 of 7

Re: BT Fon - Two questions - Map and Hotels

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So how would I know whether I could use Openzone in, say, an airport?

 

The link was purely to BTFon, I'm afraid, no mention of Openzone.

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Message 6 of 7

Re: BT Fon - Two questions - Map and Hotels

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@oldie68 wrote:

So how would I know whether I could use Openzone in, say, an airport?

 

The link was purely to BTFon, I'm afraid, no mention of Openzone.


If you connect to Openzone, you will see the welcome page. Simply select the BT Broadband user option, and log in.

 

The Openzone help page is here http://www.btopenzone.com/help/index.jsp

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oldie68
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Message 7 of 7

Re: BT Fon - Two questions - Map and Hotels

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Yes of course, I'll know because of login page.

 

Many thanks.

 

 

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