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Bc1973
Contributor
2,669 Views
Message 1 of 9

BT Open zone never works.

Hi all. Why does my connection to BT Openzone never work on my iPhone? When I'm in a 'zone' I get several bars of reception, the phone switches to that network but, if I load a page or try to access my email, I just get the spinning wheel. I've tried 'forgetting' the network and starting again but still no dice.

 

Am I missing something?

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8 REPLIES 8
Moderator-Retired
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Message 2 of 9

Re: BT Open zone never works.

Hi Bc1973,

Fill out the form in the about me section of my profile and we will take a look into it for you.
Cheers,
Chris
BT Mod Team.
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Distinguished Guru
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Message 3 of 9

Re: BT Open zone never works.

@Chris

 

How is that possible, your about me (plus everybody else's) has gone awolSmiley Surprised - http://community.bt.com/t5/Other-BB-Queries/Moderator-posts-and-contact-us-information/m-p/445161#M1...

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Community Manager
Community Manager
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Message 4 of 9

Re: BT Open zone never works.

@Bc1973 Are you using the app?

 

@DS We've raised the "About me" issue Smiley Happy

Stephanie

Community ModeratorStephanie
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Bc1973
Contributor
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Message 5 of 9

Re: BT Open zone never works.

ChristopherP

 

er... About me section? Profile? Where's that?

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Bc1973
Contributor
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Message 6 of 9

Re: BT Open zone never works.

Not using the app no StephanieG, just trying to connect using wireless on the phone.

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Moderator-Retired
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Message 7 of 9

Re: BT Open zone never works.

Hi everyone,

 

The Mod contact link should be showing in the 'about me' section again.  Apologies for any inconvenience, bit of a HTML hiccup Smiley Frustrated

 

Thx

 

Craig

BTCare Community Mod

If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.

We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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Bc1973
Contributor
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Message 8 of 9

Re: BT Open zone never works.

What form? Where? I can't see any relevant form or link.

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Distinguished Guru
Distinguished Guru
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Message 9 of 9

Re: BT Open zone never works.


@Bc1973 wrote:

What form? Where? I can't see any relevant form or link.


Click on Craig's name, then the link just below his photo in the page that appears.

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