Wasnt certain which section to log this in but
I cant log into openzone with the BT Username
I logged a called with support ages ago and the answer made no sense.
I have a BT Fibre account, but my username for MyBT.com isnt a BT one.
Hence reason I dontthink it works.
Any ideas how I can get this resolved?
You need to change your login e-mail to a btinternet.com address.
If you do not have one, then login to MyBT and create one. Then you can change your BT ID.