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0hM1ghty1
Contributor
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Message 1 of 3

BT Parental Control Pop-Up

I am suddenly afflicted with the above pop-up on many sites. I cannot get rid of it. Even clicking 'No Thanks' takes me to another tab, and the original page stays with the Pop-up plastered over it!

 

I cannot use the method suggested elsewhere (My BT/Disable Parental Control) as I have not installed it, and Parental Control control does not appear on MyBT!

 

Help!

 

OM1

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: BT Parental Control Pop-Up

Hi OM1,

 

Thanks for posting. Sorry you're having problems with the pop up message. I can help with this. Drop me an email with the details, including what browser you're using. You'll get the 'contact us' luink in my profile.

 

Cheers

 

David

 

Community ModeratorDaveM
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emit118
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Message 3 of 3

Re: BT Parental Control Pop-Up

Hi I can't seem to find where to create a new post etc, hence why I'm replying. I'm having the same problem. A 'Parental Control' pop-up appears, I click 'No Thanks', I'm completely redirected to another BT page, I then click 'Close', the webpage doesn't load anything so I delete on the browser, BT pop-up keeps appearing still 😞 I'm only on shopping websites, nothing dodgy. Please help! 😞

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