Hope someone can help with a solution to this. I have been having this problem activating parental control on BT for a while. Each time I tried, it comes back "Sorry, we couldn't turn on your BT Parental Controls. Please try again later."
Its getting a bit frustrating now as even Tech support doesnt seem to know how to resolve the problem.
Can you please help?
Solved! Go to Solution.
Hi @fraglerocks Good speaking with you today 🙂
I will get back in touch as soon as I have an update about your parental controls. Please either text me back or post here if you need to get hold of me in the meantime.
Hi @fraglerocks The team has just updated me now, to say this should be sorted for you.
Could you try activating parental controls again, and let me know how you get on? If there's still a problem I'll go back to the team, that's not a problem.