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DJRocky8000
Beginner
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Message 1 of 3

BT Parental Controls Only Works on Wi-Fi

I have a Problem here I have BT Parental Controls Turned On. But it only works on Wf-Fi it Blocks websites on my ipad smartphone and Xbox One but not my WWindows 10 PC. My PC is conntected with Ethernet. I have tried Resetting and Restarting the Hub its BT Home Hub 2. I have tried changing the RJ45 Port on the Hub. But no change. Do you know what I am doing Wrong.

 

 

 

 

Has anyone else had this problem.

 

 

Can you help please BT Thanks.

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: BT Parental Controls Only Works on Wi-Fi

Hi @DJRocky8000 Sorry you are having a problem with Parental Controls.

 

You will find some useful information about problems with Parental Controls here and hopefully this will help you get this sorted. Post back and let us know how you get on.

 

Cheers

John

 

Community ModeratorJohnC
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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: BT Parental Controls Only Works on Wi-Fi

I suspect that the problem has gone away now, as it was probably the DNS cache on the PC that was holding invalid DNS entries.

 

Running this command fixes the problem.

 

ipconfig /flushdns   (there is a space after ipconfig)

 

Windows does tend to cache old invalid DNS records.

 

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