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Message 1 of 3

BT Parental Controls Unavailable

I am unable to set up Parental Controls on my account. It does not give me the option to turn on or off or change any Parental Control settings, it just says that it is unavailable. I notice some others have had similar problems on here, please advise on how to resolve this issue. Thanks.

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Moderator
Moderator
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Message 2 of 3

Re: BT Parental Controls Unavailable

Hi @chriseveritt,

I'm sorry you're having difficulties setting up the Parental Controls. If you send me in your details, I'll be able to take a look at this for you.

You can send me in your details using the "Contact The Mods" link found in my profile.

Thanks

PaddyB

Community ModeratorPaddyB
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Message 3 of 3

Re: BT Parental Controls Unavailable

Hi @chriseveritt The bt.com faults team believe they have fixed the fault with your Parental Controls. Please can you check and confirm if the issue has been resolved or if you are still experiencing a fault.

Cheers
John

Community ModeratorJohnC
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Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You
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