Since yesterday, when I go to Included Extras, Security
BT Parental Controls show as Unavailable and there is no button to turn them On or Off
As for BT Web Protect, there is toggle On and Off button, but gives me an error when I try to switch it ON
If someone could help with this please.
Solved! Go to Solution.
Hi, @borand Thanks for posting and welcome to the BT.com community forums. I'm sorry to see you're having problems with your Parental controls and Web Protect services, we'll be happy help you get this sorted. I'll send you a Private Message with details on how you can get in contact with the mod team.
Thank you for that, I have replied to MP as requested.
I had a phone call from one of BT Community moderators earlier today.
My BT Parental Controls and Web Protect are now working now as expected.
Thank you very much for your help.