It is impossible to switch on the Parental Controls. If you switch them on they don't work. All the filters for the obscene materials are not working. What's wrong?
I have asked a moderator to provide assistance, they will post an invite on this thread.They are the only BT employees on this forum, and are based in the UK.
Welcome to the community forum. I'm sorry the BT Parental Controls aren't working. If you have only activated Parental Controls it can take two hours. If more than two hours have passed you can try resetting your Hub.
If that hasn't work try the steps shown - I've got a problem with BT Parental Controls
Please give that a try and let me know how you get on?