cancel
Showing results for 
Search instead for 
Did you mean: 
Moderator
Moderator
897 Views
Message 11 of 14

Re: BT SMART TALK APP-Do NOT Uninstall/Reinstall APP Without Carrying Out The Following Procedures

@BobIsYourUncle no problem, post back to let us know how you get on with the Smart talk team?

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
BobIsYourUncle
Beginner
879 Views
Message 12 of 14

Re: BT SMART TALK APP-Do NOT Uninstall/Reinstall APP Without Carrying Out The Following Procedures

Thank you v.much 

 

I got several calls from BT smart talk team. they deleted my account(s) and I was able to reinstall the app.

 

I also learnt my non-sim tablet will not work anymore - not a big problem.

 

When I called originally it would have been better if I had been transfered to the "BT smart talk app" team directly. 

 

I don't think all customers would think of the forum.

 

Although v.good service from the people I spoke to and NeilO who raised the "complaint" to the appropriate team.

 

Once again thanks for getting sorted so quickly.

 

 

0 Ratings
Moderator
Moderator
871 Views
Message 13 of 14

Re: BT SMART TALK APP-Do NOT Uninstall/Reinstall APP Without Carrying Out The Following Procedures

@BobIsYourUncle Thanks for the update, I'm glad they got you sorted Smiley Happy

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
t8769
Contributor
383 Views
Message 14 of 14

Re: BT SMART TALK APP-Do NOT Uninstall/Reinstall APP Without Carrying Out The Following Procedures

 This app is very badly designed. 

 

0 Ratings