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Moderator
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Message 11 of 14

Re: BT SMART TALK APP-Do NOT Uninstall/Reinstall APP Without Carrying Out The Following Procedures

@BobIsYourUncle no problem, post back to let us know how you get on with the Smart talk team?

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Beginner
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Message 12 of 14

Re: BT SMART TALK APP-Do NOT Uninstall/Reinstall APP Without Carrying Out The Following Procedures

Thank you v.much 

 

I got several calls from BT smart talk team. they deleted my account(s) and I was able to reinstall the app.

 

I also learnt my non-sim tablet will not work anymore - not a big problem.

 

When I called originally it would have been better if I had been transfered to the "BT smart talk app" team directly. 

 

I don't think all customers would think of the forum.

 

Although v.good service from the people I spoke to and NeilO who raised the "complaint" to the appropriate team.

 

Once again thanks for getting sorted so quickly.

 

 

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Message 13 of 14

Re: BT SMART TALK APP-Do NOT Uninstall/Reinstall APP Without Carrying Out The Following Procedures

@BobIsYourUncle Thanks for the update, I'm glad they got you sorted Smiley Happy

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Contributor
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Message 14 of 14

Re: BT SMART TALK APP-Do NOT Uninstall/Reinstall APP Without Carrying Out The Following Procedures

 This app is very badly designed. 

 

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