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Distinguished Sage
Distinguished Sage
653 Views
Message 41 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )

DS

 

I had a phone call early December about an update for the HH3 and would I like to try it but I explained that I use a netgear.  Obviously from your comment you received the update



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Distinguished Guru
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Message 42 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )


@imjolly wrote:

DS

 

I had a phone call early December about an update for the HH3 and would I like to try it but I explained that I use a netgear.  Obviously from your comment you received the update


tbh I've no idea if they did send it:(

 

Though I now note that BTSmartTalk has officially been released, so they may of canned it?

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Distinguished Sage
Distinguished Sage
633 Views
Message 43 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )


@DS wrote:

@imjolly wrote:

DS

 

I had a phone call early December about an update for the HH3 and would I like to try it but I explained that I use a netgear.  Obviously from your comment you received the update


tbh I've no idea if they did send it:(

 

Though I now note that BTSmartTalk has officially been released, so they may of canned it?



it would have gone ahead as it was for QOS



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Distinguished Guru
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Message 44 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )


@imjolly wrote:

@DS wrote:

@imjolly wrote:

DS

 

I had a phone call early December about an update for the HH3 and would I like to try it but I explained that I use a netgear.  Obviously from your comment you received the update


tbh I've no idea if they did send it:(

 

Though I now note that BTSmartTalk has officially been released, so they may of canned it?



it would have gone ahead as it was for QOS


I'm not so sure:|

 

"We are just making preparations and as soon as we have a confirmed start date we’ll be in touch again and tell you what you need to do next and what will happen".

 

I've heard nothing since

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Storm_Force
Aspiring Expert
626 Views
Message 45 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )

Has anyone got a cotact for the smart talk trials team? just logged into the trials site and it has nothing there about the trial ending, would have though they would have let us know, I take it calls on smarttalk for the trailists will now be charged if outside the calling plan?

 

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jetk
Aspiring Contributor
618 Views
Message 46 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )

The app fails on HTC Hero Android 2.1 just goes to force close after trying to register

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Distinguished Guru
Distinguished Guru
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Message 47 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )


@jetk wrote:

The app fails on HTC Hero Android 2.1 just goes to force close after trying to register


Are you using bt.com (MyBT) sign-in details? BT BB details don't work, as I found when mistakenly trying to use them.

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ajm03u
Beginner
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Message 48 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )

Storm_Force - you should receive an email from the trials team shortly to explain. If not, please contact them on btsmarttalk@bt.com

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ajm03u
Beginner
572 Views
Message 49 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )

jetk - we have a known issue on Android 2.1 that we're hoping to push out a fix in the next few weeks. This issue would cause the app to crash when the user clicks 'I'm at home'. Can you confirm if this is your experience? If not, can you send your steps to btsmarttalk@bt.com
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hippey
Expert
545 Views
Message 50 of 69

Re: BT SMARTTALK the answer to the death of BBTALK? ( Broadband Talk )

There are some users that may have signing up issues for more than one handset, I have had this since the early part of the trial.

 

Another user can't sign up on my account due to issues with the platform, do report any issues as it may be certain accounts are causing problems!

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