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derekb
Contributor
655 Views
Message 1 of 7

BT Smart Talk caller display error

Thought I just test the caller display when using Smart Talk app on my mobile, connected to wifi.  It should display my mobile number to the callee but it doesn't it displays a totally unrecognised number - 03316 ****** (well unrecognised to me).

 

Any ideas how to set the correct CLI?

 

regards

 

Derek

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6 REPLIES 6
Distinguished Sage
Distinguished Sage
648 Views
Message 2 of 7

Re: BT Smart Talk caller display error

You are seeing the service ID code, which is a dummy number, I have asked a moderator to assist you.

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Moderator
Moderator
647 Views
Message 3 of 7

Re: BT Smart Talk caller display error

Hi derekb,

 

I've removed the telephone number you've posted, it's a non geographic telephone number that you have been allocated for use with the smart talk service. 

 

Thanks

 

Neil

Community ModeratorNeilO
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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derekb
Contributor
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Message 4 of 7

Re: BT Smart Talk caller display error

Ok so how do I get the system to display my mobile number as advertised...
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Moderator
Moderator
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Message 5 of 7

Re: BT Smart Talk caller display error

Hi Derekb,

 

I'll be able to take a look at this for you. Please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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561 Views
Message 6 of 7

Re: BT Smart Talk caller display error

 

I am having the same error as above - caller id displays as a 0333 etc number. Was using the app with no problems but changed to a new handset and this problem has begun.

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ChrispyB
Aspiring Contributor
445 Views
Message 7 of 7

Re: BT Smart Talk caller display error

 
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