I have recently added the BT TV and sport package but can not log into the app a frequent error is AJ931 I have done everything in the troubleshooting and numerous calls but still not fixed, any ideas please
Hi @Lesley01 welcome to the forum and thanks for posting. Sorry that you are having a problem accessing the BT TV App.
You mention you have already checked the troubleshooting and also called in and have not been able to get this fixed. I've sent you a Private message explaining how you can contact the forum moderation team and we will be happy to help get this fixed for you. Check here: https://community.bt.com/t5/notes/privatenotespage