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Lesley01
Beginner
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Message 1 of 2

BT TV APP

I have recently added the BT TV and sport package but can not log into the app a frequent error is AJ931 I have done everything in the troubleshooting  and numerous calls but still not fixed, any ideas please

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Moderator
Moderator
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Message 2 of 2

Re: BT TV APP

Hi @Lesley01  welcome to the forum and thanks for posting. Sorry that you are having a problem accessing the BT TV App.

You mention you have already checked the troubleshooting and also called in and have not been able to get this fixed. I've sent you a Private message explaining how you can contact the forum moderation team and we will be happy to help get this fixed for you. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

Community ModeratorJohnC
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