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Penfold23
Beginner
457 Views
Message 1 of 5

BT TV App - Device Management

I want to update the devices that I have registered in the BT TV app. One device registered but the second slot shows a padlock. Has been like this for months. Any ideas how to clear so I can register new iPad? Thanks in advance.

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TimCurtis
Guru
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Message 2 of 5

Re: BT TV App - Device Management

@Penfold23 

I'm confused here.

You register/pair the app to the Youview box actually on the Youview box itself.

Check this page for guidance.

 

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Penfold23
Beginner
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Message 3 of 5

Re: BT TV App - Device Management

I’m wanting to register second device on which to watch BTTV via the app.  I did not add that it’s the iOS version of the app.

this is what I see:

AA0BD1F7-B733-4101-AD52-56AF0A3E7D7D.png

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TimCurtis
Guru
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Message 4 of 5

Re: BT TV App - Device Management

@Penfold23 

Sorry I totally misunderstand - guess that's quite obvious really.

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Penfold23
Beginner
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Message 5 of 5

Re: BT TV App - Device Management

@TimCurtis  The issue is that I don’t have any device to unregister to free up slot 2. I have had this message showing for months. So the 30 days message is meaningless.

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