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Gill64
Beginner
220 Views
Message 1 of 5

BT TV Everywhere App TVE_A914

Hi folks,

 

I hear the TV everywhere app is now available to all TV packages.

 

I am getting this common TVE_A914 error message.  As far as I can tell, my primary BT ID is correct etc.

 

Any ideas?

 

many thanks

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4 REPLIES 4
Moderator
Moderator
199 Views
Message 2 of 5

Re: BT TV Everywhere App TVE_A914

Hi @Gill64 and welcome.

 

Take a look at BT TV app and online player error code help and let me know how you get on.

 

Cheers

 

David

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Gill64
Beginner
182 Views
Message 3 of 5

Re: BT TV Everywhere App TVE_A914

Hi David.... when I look at my account, it shows my BT ID as the email address but does not show what the primary BT ID is.

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Moderator
Moderator
179 Views
Message 4 of 5

Re: BT TV Everywhere App TVE_A914

Hi @Gill64,

 

If you send me in your details, I'll be able to take a look at this for you.

 

You can send me in your details by using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

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Gill64
Beginner
170 Views
Message 5 of 5

Re: BT TV Everywhere App TVE_A914

Thanks Paddy, I've messaged you.

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