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tinyxxx
Beginner
1,416 Views
Message 1 of 4

BT Virus Protect

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Hi All.

I have BT Superfast Fibre Plus which should come with a 15 licences.

For some reason it is only allowing 2 licences.

I would appreciate some help on this matter.

Thanking all in advanced.

 

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3 REPLIES 3
PaddyB
Moderator
Moderator
1,398 Views
Message 2 of 4

Re: BT Virus Protect

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Hi @tinyxxx,

Welcome to the community and thank you for posting. I'm sorry you haven't been able to access all of the 15 licences for BT Virus Protect.

I'll be able to help you get this corrected. Please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

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StephanieG
Community Manager - Retired
1,367 Views
Message 3 of 4

Re: BT Virus Protect

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@tinyxxx thanks for taking my call there, we'll get this issue investigated and get back to you.

StephanieG
Community Manager - Retired
1,354 Views
Message 4 of 4

Re: BT Virus Protect

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Hi @tinyxxx good speaking with you there - we got the 15 licences added, I'm sorry this didn't happen straight away.

Do post back if you have any more questions about your BT account 🙂