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HoodedOracle
Aspiring Contributor
330 Views
Message 1 of 3

BT Virus Protect

I have BT Virus Protect (McAfee).

When go to the section 'Protect More Devices' and have the option checked for search for devices on my home network that I can protect with BT Virus Protect - the return I get on the search makes no sense at all - it returns the TWO devices that ARE protected, and non that aren't... Why?

HoodedOracle_0-1606421619750.png

I thought it should show the devices needing protection?

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HoodedOracle
Aspiring Contributor
172 Views
Message 2 of 3

Re: BT Virus Protect

BUMP

as you can see - online is shows I am protected, but the program on my computer does not - what is going on?

HoodedOracle_0-1613149237518.png

 

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DavidM
Moderator
Moderator
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Message 3 of 3

Re: BT Virus Protect

Hi @HoodedOracle and welcome back.

I'm sorry you're still having problems with your Virus Protect. I'd like to take a closer look at this for you. I'll drop you a private message now so you can get in touch.

Cheers

David

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