cancel
Showing results for 
Search instead for 
Did you mean: 
johnf_01
Beginner
384 Views
Message 1 of 2

BT Virus Protect

Hi, can someone help?

I have just downloaded and installed BT Virus Protect.  However, I got an error message on completion which said the anti-virus package had not installed correctly.  I then downloaded and ran McAfee Virtual Technician which detected 3 problems it was able to fix 2 of them.  The third problem was a missing file from the install directory viz. C:\Program Files\Common Files\mcafee\systemcore\mfedisk.inf  The Virtual Technician could not fix this.

Does anybody know how to fix ths or direct me to a patch or the like to install the missing file?

Thanks 

0 Ratings
Reply
1 REPLY 1
Moderator
Moderator
355 Views
Message 2 of 2

Re: BT Virus Protect

Hi @johnf_01,

 

The file sounds like it may have been corrupted when downloading it. Have you been able to uninstall it and try downloading a new copy?

 

Thanks

 

DanielS

0 Ratings
Reply