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scvready
Beginner
799 Views
Message 1 of 2

BT WI-FI hotspot login issue

Hi, 

I've just bought a 30 day BT WiFi access thought hotspots and but I can't login with my username and password.

I didn't received any confirmation email or something but the money is already taken from my bank account.

I tried to reset my password and remind my user name, but It says that neither my username and my email are recognised.

If any moderator can help me I be grateful.

Many thanks.

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1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage
787 Views
Message 2 of 2

Re: BT WI-FI hotspot login issue

Try calling the BTWifi help line on 0800.022.3322